Refund Policy

At Signature Vault, your satisfaction is our priority. Please read our refund policy carefully.

Return Eligibility

• Items must be returned within 7 days of delivery
• Products must be unused, in original condition and original packaging
• Proof of purchase (order number) is required

Non-Returnable Items

• Items that have been used or damaged by the customer
• Items without original packaging
• Sale or discounted items

Refund Process

Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed within 5-7 business days.

Exchange Policy

We offer exchanges for defective or damaged products. Please contact us within 48 hours of receiving a damaged item.

How to Initiate a Return

Contact us through our Contact page with your order number and reason for return. Our team will guide you through the process.